IPPO JAPAN WATCH
4.9 out of 5 stars | Reviews: 6260
Detailed explanation of ratings
| 4.9 | Shipping |
|---|---|
| 4.9 | Item description |
| 4.9 | Communication |
Here's what buyers are saying about this dealer
Older than 30 days
Review by Saeed A. from on 18. December 2023
Citizen ...
Buyer recommends this dealer
Review by GT from on 18. September 2023
Citizen ...
Buyer's comment:
I have purchased a number of watches from Ippo Japan (because of low prices, although they were always slow). However, I will never buy from them again. After telling me they would ship the watch in 5-7 business days, it took them two weeks just to issue a tracking number to FEDEX despite numerous emails from myself and Chrono24 asking them to ship to watch. They responded to my emails by simply saying they will check with shipping. After finally issuing the tracking number, it took another week for them to actually get the package to FEDEX and they did not even respond to an email I sent them asking why it was taking so long. They also did not properly fill out the customs form (watch worksheet), so it was held up in customs for another few days and I had to contact fedex and fill out the form. The watch finally arrived one month after I paid for it. This is terrible service for any dealer.
Order canceled
Review by from on 05. August 2023
Seiko ...
Buyer's comment:
Poor communication regarding time to delivery
Order canceled
Review by Дмитрий С. from on 07. June 2022
Seiko ...
Buyer recommends this dealer
Buyer's comment:
Мне очень жаль, что заказанная и оплаченная покупка так и не дошла до меня. Особенно огорчает тот факт, что часы были подарком моей дочери. Оплата была произведена мной в начале декабря 2021 года. Часы, по утверждению дилера, покинули Японию 16 декабря 2021 года, и ПРОПАЛИ. Я интересовался посылкой в январе, феврале, марте-апреле. Никакого вразумительного объяснения я не получил. Был ответ: Ждите, посылка в пути, но мы не знаем где именно. Так что просто ждите. На мой взгляд, это безответственное отношение к своей работе. Абсолютно формальное отношение к людям - Вашим клиентам. Объяснение, что COVID изменил логистику не выдерживают критики. За это время я успешно получил не менее 6 посылок из Японии и ни одна из них не задержалась болен чем на 5 дней. Зато об отмене моего заказа у IPPO JAPAN WATCH я узнал через полгода после фактического совершения покупки. Я был бы готов поблагодарить дилера, если бы часы все-таки дошли. Но нет! Часов для подарка нет, как нет и трети суммы потраченной на покупку. Почему? А из-за курсовой разницы японской иены к рублю между декабрем 2021 и июнем 2022 года! Отлично! Спасибо ребятки! Так держать, как говорится. Вашим клиентом я теперь уж точно не буду. И всем ИСКРЕННЕ НЕ СОВЕТУЮ!
Dealer's comment:
Dear customer, thank you for your review. Very sorry, including the eventual refusal of entry to Russia, and the merchandise returned to Japan. Considering the international situation, we can only refund you. Hope the world can be more stable. Take into account the risk of shipping. We are also temporarily unable to accept orders from Russia.
Review by Jerome from on 13. October 2021
Seiko ...
Buyer's comment:
Bad experience because watch sent is not the version I have ordered. I specifically took the time to check and confirm with the dealer which version (which by the way appears on the pictures) they sell before ordering. They confirmed the "no lume" model (date window) but shipped the lume version which is not the one I purchased (pictures + confirmation). Returning the watch with the shipping costs and taxes (already paid) is not an option. Not happy.
Dealer's comment:
Thank you for your evaluation, and very sorry, because Seiko has updated the version of SBDC105. Our physical pictures were not updated in time, which led to this unpleasant shopping experience. We will update the new physical map immediately. If you still have any questions, please feel free to contact us.
Review by Yau Shing M. from on 02. February 2021
Seiko ...
Buyer's comment:
It’s the first time to buy a product at this gang site, because I want to buy 5, before I buy, I first inform the seller whether there are 5 in stock, they replied yes, adjusted the price and shipping cost and I paid immediately, they said 3 to 5 days Sent it out, but three days later they said that there were only 2 and the other three will be refunded. I have no choice but to accept it. I also ask them to pay attention to the 3 only to me if they are in stock. They will send it out a week later. After receiving the product, I found that they were in stock. Can I give me 3 pieces at the same price as when I bought it before, but they will not accept it, and some feel helpless
Dealer's comment:
Dear, thank you for your evaluation. As mentioned in our communication with you, our reserved inventory is limited, and other customers have placed orders before you have paid. So there is some time difference here. As a result, we cannot meet your 5 inventory. As for our newly arrived inventory, it cannot be provided to you at the original price because it was purchased from other channels at a high price. very sorry.
Order canceled
Review by Wael D. from on 08. December 2020
Seiko ...
Buyer's comment:
Montre commandé, le client a validé la commande. Après paiement, le client me dit que la montre n'est plus disponible (surement une erreur de sa part dans le prix car prix très bas).
Review by H.I. from on 26. November 2020
Seiko ...
Buyer recommends this dealer
Buyer's comment:
販売業者との直接電話でやり取りが出来なかった。
Dealer's comment:
ごコメントありがとうございます。本社は直接電話での取引しておりませんので、すでにCHNORO２４でお客様と連絡していると思うですが、これはCHNORO２４のルール上に従い、販売しておりますから。ご理解のほど、宜しくお願い致します。
Order canceled
Review by S from on 27. October 2020
Seiko ...
Buyer's comment:
No stock and delayed communication to buyer
Dealer's comment:
Thank you very much for your review. If there is any need, please contact us~
Order canceled
Review by Allan C. from on 13. October 2020
Citizen ...
Buyer's comment:
Advertises watches they are not able to source or do not want to supply.
Dealer's comment:
Thank you very much for your review. If there is any need, please contact us~
Order canceled
Review by Horst K. from on 05. September 2020
Seiko ...
Buyer's comment:
Kein wirkliches Interesse am Kunden, da war die Uhr wohl doch zu billig um hinterher zu sein. Geld wurde nach 7 Wochen rückerstattet, erst nachdem reklamiert wurde.
Order canceled
Review by Marck D. from on 16. June 2020
Seiko ...
Buyer's comment:
Slow shipping, had to cancel order
Dealer's comment:
Thank you very much for your review. If there is any need, please contact us
Order canceled
Review by Andreo c. from on 23. April 2020
Seiko ...
Buyer's comment:
Geen prijsovereenkomst vroeg mij Eerst meer dan wat er was afgeproken...Vind het mooie uurwerk en Ben verder aan het zoeken
Dealer's comment:
Thank you very much for your review. If there is any need, please contact us.
Buyer's comment:
It's very low quality whatch all the buttons doesn't work well.